Wake On LAN (WoL)

Main Window

Cynap and also some Visualizers are offering Wake On LAN functionality for powering on. Visualizers which are in Deep-Power-Down power state or Cynap cannot be controlled on regular LAN base. This because the Network Interface Controller (NIC) of the device can only listen to commands, but it cannot not reply anything in this power state.

The following power-down-modes are available (availability depends on Visualizer model and installed firmware):

Power Down mode can be changed in the Power settings of the OSD Menu (or directly in the Visualizer's built-in on-screen menu: Advanced Settings / Power Settings / Power-Down Mode).

To list Wake On LAN capable Visualizers the option has to be activated in the "Preferences..." dialog and the desired Visualizers needs to be entered to the list.

 

Respective Visualizers has to be fully powered up before you can work with it.

You can either start the Live Preview of the desired Visualizer or Web Browser of the desired Cynap by double clicking onto the listed device. To fully power up the desired device, use the reduced context menu (right mouse key).

Example:

Double click onto the listed device

Visualizer, Live Preview

a pop-up message will inform you about the current state of the selected Visualizer, select "YES" to fully power it up:

Cynap, Web Browser

a pop-up message will inform you about the current state of the selected Cynap, select "YES" to fully power it up:

Context Menu Actions (right mouse key)

Clicking the right mouse key on the desired Visualizer will opens the context menu:

Simply select "Wake On LAN" to fully power up.

Troubleshooting

Wake On LAN able devices are listed when they are entered in the "Search for Wake On LAN Devices" box in the "Preferences..." dialog, even when the respective device should be unavailable.

When the WolfVision device cannot be switched on, please check all entries, all connections and Magic Packet-compatibility of your network infrastructure. The application vSolution Link uses port 50913 to broadcast the Magic Packet which contains:

MAC address of the WolfVision device. All computers on the current subnet will get the packet. If the MAC Address matches the network card, the respective device will wake up.

Since WOL uses Directed Broadcasts to send Magic Packets to the destination, some network configuration may be necessary to wake up devices on a different subnet. On most routers Directed Broadcasts are disabled by default due to vulnerabilities associated with them. To securely enable Directed Broadcasts, access lists should be created or modified to allow them from one or more IP addresses or subnets and deny them from all others. This allows Magic Packets to be sent from management computers but keeps the rest of the network secure from Directed Broadcast vulnerabilities. This access list would have to be added to all routers between the source of the WOL Magic Packet and the destination device which needs to be woken up.

Devices which are connected with their built-in WLAN device cannot be accessed.

For full support of LAN 2 on Cynap devices, firmware version higher than v1.20 needs to be installed (earlier firmware versions are supporting WoL on LAN 1 only).

 

For further assistance please ask your network administrator.