Firmware Update |
Firmware Updates can be executed very quickly and easily by using the software vSolution Link by WolfVision.
Every used firmware file is validated before it is used for the update process so it is not possible for you to upload a wrong firmware to a WolfVision Visualizer.
To start the update, select the "Firmware Update..." item from the Context menu in the main windows or click the symbol in the "Quick Access Toolbar".
Please note that some WolfVision Visualizers don't support the firmware update function and not on every interface. note
The application will scan for available WolfVision devices and flag those units which don't have the latest firmware version installed with an exclamation mark. note Flagging units with old firmware versions only works if an Internet connection is available because the information regarding the most recent firmware version is retrieved from the WolfVision web server.
To update Cynap or a Visualizer which is connected to Cynap, the admin password is required to proceed.
Visualizers, which are connected to Cynap, can only be updated by using the context menu.
Click "Check for newer Firmware Files" to keep your installed firmware files up to date.
Select the desired device in the Main window. When you keep the "Ctrl" / "Strg" key (depending on country, the name of the key can vary) pressed while selecting devices you can select several and different devices for a firmware update. When you keep the "Shift" key pressed while selecting devices you can select successive devices for a firmware update.
Click the symbol 
to start the update.
You are now asked again if you really want to execute the firmware update on the selected devices. Press the "Yes" button to proceed with the update process or press "No" to abort the update.
To show details about the current update process, please click "See Details".
example with two selected units:
The update process for the selected devices will now start. To follow the update process a progress bar will be displayed for each updated device.
example with two selected units:
During the process is running, the device symbols in the main window are greyed out and marked with the firmware icon.
As soon as all data was transferred to the device it will need a few seconds to complete the update process (can take up to 120 seconds).
Please wait until this dialog box disappears and don't disconnect any device which was updated right now!
When the update process is successfully completed, a respective message will be prompted.
In case the update fails on a WolfVision device without any comprehensible reason, simply retry the firmware update. In most situations a second attempt to update the firmware is successful.
In case the application detected missing firmware files or newer firmware files on the WolfVision web server (check is only executed if an Internet connection is available) a dialog box will be displayed and you are asked if you want to download and use the most recent firmware files from the WolfVision web server. Press the "Yes" button to download the latest firmware files from the WolfVision web server. If you press the "No" button you'll work with the locally stored firmware files which are not the most recent ones.
Example (to show details about the missing files, please click "See Details"):
example with details
firmware online is newer than local file:
click YES to download the newer file
In case the already installed firmware on the WolfVision device is newer than the available firmware on your hard disk, a pop-up message will inform you.
Click "Yes" to downgrade the device or "No" to abort the installation.
To show details about the process, please click "See Details".
Click onto "Cancel" to abort the process.
A pop-up message informs you about the canceled process:
Under certain circumstances, interrupting the update process could break the Visualizer. Usually the Visualizer will load a backup automatically.
When the backup cannot be restored, redo the update via the COM port.
vSolution Cam Visualizers will activate a virtual COM port (USB cable needs to be connected) and a special version of the firmware will be needed.
By default the application vSolution Link checks the WolfVision web server for the most recent firmware files while initiating a firmware update process. When you prefer to manually download firmware files from the WolfVision web server you have to change the according setting "Enable automatic firmware update" in the "Preferences" dialog box and download the necessary file(s) from www.wolfvision.com to your storage device (i.e. hard disk). If this setting is switched off the application will not contact the WolfVision web server while executing a firmware update.
During initialization of the update process you will be asked to specify the necessary firmware file(s) for the selected device(s). Therefore a "Select Firmware File" dialog box will be displayed. Please note that every selected file will be validated first before it is used for the update process. If the validation fails you are prompted to select a valid firmware file.
When a firmware update for the radio frequency remote control of VZ-P18/VZ-P38 is available, it will updated on the air (OTA) as soon as it is synchronized to the respective Visualizer to ensure firmware compatibility.
In case more than one connection is selected on one Visualizer to update the firmware, a pop-up message will appear to inform you about the available connections.
Please select the desired connection.